Common Plan Questions

What does Certified Member mean?
In its dedication to guaranteeing ethical trading, Tradeloop offers its Certified Membership option. Being a Certified Member means that Tradeloop has conf...
Tue, 31 Jul, 2018 at 3:06 PM
What happens when I reach my listings (create or reply) limit?
You have the option to upgrade to a higher plan or you can wait until the limit resets at the next billing cycle. You will still have the ability to VIEW all...
Tue, 31 Jul, 2018 at 3:45 PM
If I reply to a listing, then message a person back and forth 100 times, is that 100 replies?
No, one message thread counts as one reply total. It does not matter how many subsequent messages there are, so long as they remain in the same initial thre...
Tue, 31 Jul, 2018 at 3:48 PM
If I reply to the same listing twice, does that count as two inquiries?
No, one message thread counts as one reply. It does not matter how many subsequent messages there are, so long as they are from the same initial thread. 
Tue, 31 Jul, 2018 at 3:48 PM
Do I have to respond when someone replies to my listing?
Members will receive a value-added benefit of an enhanced Seller’s Rating reflecting the speed and consistency of their replies to inquiries.
Tue, 31 Jul, 2018 at 3:49 PM
What if I receive a reply to one of my listings that I suspect to be spam?
Suspected spammers should be reported to Tradeloop. Users who do not receive responses to their inquiries will see their ratings negatively affected and thei...
Tue, 31 Jul, 2018 at 3:50 PM
What if I get replies to my listings from someone I don't like or want to hear from?
Feel free to block this user so it won’t happen again. Contact Tradeloop if you receive suspected spam messages.
Tue, 31 Jul, 2018 at 3:51 PM
How many users can I add to my account, and how does that affect listings (create or reply) limit?
You can add unlimited users, and the inquiry limits are by company. If you have a lot of users, you may want to consider a higher inquiry limit plan.
Tue, 31 Jul, 2018 at 3:52 PM
Do unused allocations of listings (create or reply) roll over from one month to the next?
No. Each month on your renewal, regardless of the number of listings (create or reply) used, your limit will reset. We do not offer a rollover plan.
Tue, 31 Jul, 2018 at 3:53 PM